The Cousin Contract: How Ignoring Conflict of Interest Kills Trust

🛑 STOP Being Stupid: Week 7 of 40
The Cousin Contract: How Ignoring Conflict of Interest Kills Trust


Janice is a trustee. Her nephew Gary runs a landscaping firm. The charity needs its grounds maintained, Gary submits a quote, it comes in lowest, and Janice votes yes without a second thought.


Gary does a decent job. The price was right. Nobody loses money.


And yet Janice has just handed anyone who wants to damage the organisation a loaded gun.


I’ve had two CIC directors sit in front of me after funders clawed back grant money because of exactly this scenario. Neither of them had done anything wrong in the way they understood it. The connected party was cheaper. They were reliable. They were trusted. In a world where small organisations struggle to find suppliers who show up when they say they will, that matters. These directors were trying to do right by their organisation.

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Stop Being Stupid Week 6:The Donation Dead-End: The Easiest Money You’ll Ever Lose

Stop Being Stupid: Week 6 of 40

Someone decided to donate to you this week.

They found you. They read enough to care. They pulled out their phone. They clicked the button.

And nothing worked.

Maybe the page didn’t load. Maybe the form was unusable on a screen that wasn’t a laptop. Maybe they had to create an account before they could give £10, and that was the moment they closed the tab. You don’t know which one it was. You weren’t watching. You probably haven’t tested your donation process since whoever set it up showed you how it worked.

That is this week’s stupidity. It is not glamorous. It is not complicated. But it costs a lot of money.

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